ORDERK was never built as a WhatsApp tool that happened to also work elsewhere — it was built around a simpler idea: customers message you on whatever app they already have open, and your storefront should treat all of them the same way.
That's why every order, regardless of whether it started on WhatsApp, Instagram, Telegram, or Messenger, lands in the same inbox and becomes the same structured, itemized ticket. One storefront link, one dashboard, four chat apps.
Going forward, that's the direction we keep pushing: fewer differences between channels, not more channel-specific features. Merchants shouldn't have to think about which app a customer used before deciding how to respond — the order already tells them everything they need.
If there's a chat app your customers are messaging you on that ORDERK doesn't support yet, that's exactly the kind of thing we want to hear about.